Privacy Policy

Effective Date: January 1, 2024

 

At Australian Outdoor Essentials, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make a purchase. By using our website, you consent to the practices described below.

 

1. Information We Collect

 

When you visit or make a purchase from Australian Outdoor Essentials, we may collect the following types of information:

 

• Personal Information: This includes your name, email address, phone number, shipping and billing address, and payment details.

• Order Information: We collect details about the products you purchase, payment methods, and shipping preferences.

• Device Information: We automatically collect information about your device, including your IP address, web browser, time zone, and some cookies installed on your device.

• Browsing Information: As you navigate our site, we collect information about the pages you view, links you click, and how you interact with our website.

 

2. How We Use Your Information

 

We use the information we collect to:

 

• Process and fulfill your orders, including shipping, handling payments, and providing order confirmations.

• Communicate with you regarding your orders, offers, promotions, and customer service inquiries.

• Improve and optimize our website by analyzing trends, tracking usage, and assessing the success of our marketing efforts.

• Protect against fraud and ensure the security of our website and customers.

 

3. Sharing Your Information

 

We respect your privacy and will never sell your personal information to third parties. However, we may share your information in the following circumstances:

 

• Service Providers: We share your information with trusted third-party service providers who assist with order fulfillment, shipping, payment processing, and website analytics.

• Legal Requirements: We may disclose your information if required to do so by law or to respond to legal requests (such as a subpoena or investigation).

 

4. Cookies and Tracking Technologies

 

Our website uses cookies to enhance your experience and gather data on site usage. Cookies are small data files stored on your device. You can choose to disable cookies via your browser settings, but please note this may affect your browsing experience.

 

5. Data Retention

 

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

 

6. Security of Your Information

 

We take your privacy seriously and implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

 

7. Your Rights

 

You have the right to:

 

• Access the personal information we hold about you.

• Request corrections or updates to your information.

• Request the deletion of your personal data, subject to legal obligations.

• Opt-out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

 

8. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date at the top. We encourage you to review this policy periodically.